Do not sell or share my personal information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Thank you for shopping with us at PURE FRAGANCE. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we're here to help. Please read through our refund and return policy below:

Returns

  • Return Timeframe: You have 30 days from the date you receive your order to return an item. After this period, unfortunately, we can’t offer you a refund or exchange.
  • Eligibility for Returns: To qualify for a return, your item must be unused, in the same condition you received it, and in the original packaging.
  • Non-returnable Items: Some items are exempt from returns, including:

Refunds

  • Eligibility for Refunds: To complete your return, we require a receipt or proof of purchase. Once we receive your returned item, we will inspect it and notify you whether your refund has been approved or rejected.
  • Refund Processing: If your return is approved, we will issue a refund to your original payment method. Please note that it may take 7-10 business days for the funds to appear in your account, depending on your card issuer or bank.
  • Partial Refunds: In certain circumstances, only partial refunds are granted. These include:

Exchanges

  • Damaged or Defective Items: If you receive a defective or damaged item, please contact us within 7 days of receiving your order. We will either send you a replacement at no extra cost or issue a full refund.

Shipping Costs

  • Return Shipping: You will be responsible for paying your own return shipping costs unless the item was defective or incorrect. Shipping costs are non-refundable.
  • How to Return an Item:

Contact Us

If you have any questions or need assistance with your return or refund, please contact us at:

Email: [Your Contact Email]
Phone: [Your Contact Phone Number]
Mailing Address: [Your Business Address]

Thank you for choosing PURE FRAGANCE! We’re happy to assist you and ensure you have the best shopping experience.